January 03, 2012
The third week of December was a nail biter. I listed a box set of Beatles albums that was in prime condition, with only minor blemishes from aging and a little dust from being stored for years. It was another score from the storage unit auction ...
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July 19, 2010
I returned from a relaxing extended weekend in Carson City, NV, recently to discover an e-mail from a recent buyer in my inbox. According to him, the item he had purchased from me was missing a vital component—and would not work without it. ...
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May 18, 2010
In the spring of 2009, I had the displeasure of dealing with a buyer I just describe as interesting, to be generous. A year later I'm still dealing with this person.
Every seller, sooner or later, will have to deal with one of these odd creatures. ...
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May 12, 2010
I recently made a purchase on eBay from a seller in Hong Kong, who reminded me of the very first lesson I learned in my college marketing class.
On the first day of the semester, the professor asked what was the single most important thing a marketer could do to get people to act.
...
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