http://www.auctivablog.com/auctiva-news/2009/12/a-companywide-focus-on-customer-support/ Commentary from Auctiva.com staff Tue, 31 Jan 2012 05:42:36 +0000 hourly 1 http://wordpress.org/?v=3.1.3 http://www.auctivablog.com/auctiva-news/2009/12/a-companywide-focus-on-customer-support/comment-page-1/#comment-196 Suzanne Thu, 31 Dec 2009 23:56:01 +0000 http://www.auctivablog.com/?p=337#comment-196 I think it's great that the heads of a company take the time to get in the trenches and see what their customers needs are. It has really started to show here; I get responses to my questions usually within an hour (sometimes minutes)! Wish more companies took the time to be more customer-focused! Bravo! I think it’s great that the heads of a company take the time to get in the trenches and see what their customers needs are. It has really started to show here; I get responses to my questions usually within an hour (sometimes minutes)! Wish more companies took the time to be more customer-focused! Bravo!

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