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	<title>Comments on: A Companywide Focus on Customer Support</title>
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		<title>By: Suzanne</title>
		<link>http://www.auctivablog.com/news/2009/12/a-companywide-focus-on-customer-support/comment-page-1/#comment-196</link>
		<dc:creator>Suzanne</dc:creator>
		<pubDate>Thu, 31 Dec 2009 23:56:01 +0000</pubDate>
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		<description>I think it&#039;s great that the heads of a company take the time to get in the trenches and see what their customers needs are. It has really started to show here; I get responses to my questions usually within an hour (sometimes minutes)! Wish more companies took the time to be more customer-focused! Bravo!</description>
		<content:encoded><![CDATA[<p>I think it&#8217;s great that the heads of a company take the time to get in the trenches and see what their customers needs are. It has really started to show here; I get responses to my questions usually within an hour (sometimes minutes)! Wish more companies took the time to be more customer-focused! Bravo!</p>
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