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Which Auto-Purchase Rule Would You Prefer?

October 20th, 2009 admin Leave a comment Go to comments

decide1It’s been almost a month since we’ve rolled out our new Auctiva Shipping Insurance Auto-Purchase feature, and we’ve received a lot of great feedback from our users. Now it’s your turn to vote on which one of the three most-requested rules you would like to see us release next.

The top three requests are:

1. A rule to auto-purchase insurance only if the item price reaches or exceeds a certain dollar amount you set. Currently, shipping and handling costs are calculated into the total insured value of a shipment, and many of our users don’t want to include that in the coverage. This could keep your insurance cost down, but the trade off is that you would not be reimbursed for the shipping and handling costs if a package is lost or damaged en route.

2. A rule to auto-purchase insurance for packages shipped via UPS or FedEx only if the value of the shipment exceeds $100. These carriers already offer up to $100 of protection, so sellers could set a rule to buy insurance after the first $100. For example, if you bought insurance for an item worth $150, your Auto-Purchase Rule would buy $50 of insurance since UPS and FedEx already cover the first $100.

3. A rule to auto-purchase insurance if the item is sold in a specific category. For example, if you occasionally sell fragile Depression glass items, you could set your Auto-Purchase Rules to only buy insurance for items listed in the Pottery & Glass category.

Please visit our Community Forums and let us know which option you would prefer by taking this poll. We’d love your input.

Rebecca Miller
Product Analyst

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