Comments on: Auctiva Announcement http://www.auctivablog.com/auctiva-news/2009/05/32/ Commentary from Auctiva.com staff Tue, 31 Jan 2012 05:42:36 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: dawn sheppard http://www.auctivablog.com/auctiva-news/2009/05/32/comment-page-1/#comment-19 dawn sheppard Mon, 08 Jun 2009 12:37:30 +0000 http://www.auctivablog.com/?p=32#comment-19 I am sorry that Auctiva has had to give in to the monster that is ebay, especially with all of us trying to hang on in this economy. I too will be very sad to leave Auctiva, but with such a high percentage of my money already going to ebay and paypal, there is no more money left for you. I will not be able to fit myself into any of your suggested price plans, all are too high for me. Thank you for being there all these years, it was a pleasure utilizing your site. Good luck. dawn I am sorry that Auctiva has had to give in to the monster that is ebay, especially with all of us trying to hang on in this economy. I too will be very sad to leave Auctiva, but with such a high percentage of my money already going to ebay and paypal, there is no more money left for you. I will not be able to fit myself into any of your suggested price plans, all are too high for me. Thank you for being there all these years, it was a pleasure utilizing your site. Good luck.

dawn

]]> By: admin http://www.auctivablog.com/auctiva-news/2009/05/32/comment-page-1/#comment-13 admin Fri, 05 Jun 2009 16:37:08 +0000 http://www.auctivablog.com/?p=32#comment-13 Hi Catherine: Due to the varied sizes of sellers that utilize Auctiva, we determined it would be more beneficial to our users to offer more choices when it came to plan availability. A one-size fits most plan structure (or flat-fee of $10 as some are suggesting) would not be a fair arrangement for the majority of our users. I know that right now, after such a big announcement, there are some of our customers that feel Auctiva is no longer working for the seller. But hopefully, once the dust settles, you will realize the value we bring to your online selling, and see the progress we make growing our company and your business by continue to provide seller-focused tools and services. I hope that before you make any changes to your account/online selling model, you take a close look at our plan choices, utilize the pricing calculator or work with one of our customer service members to help accurately identify a cost-efficient plan for your needs. Hi Catherine:
Due to the varied sizes of sellers that utilize Auctiva, we determined it would be more beneficial to our users to offer more choices when it came to plan availability. A one-size fits most plan structure (or flat-fee of $10 as some are suggesting) would not be a fair arrangement for the majority of our users.

I know that right now, after such a big announcement, there are some of our customers that feel Auctiva is no longer working for the seller. But hopefully, once the dust settles, you will realize the value we bring to your online selling, and see the progress we make growing our company and your business by continue to provide seller-focused tools and services.

I hope that before you make any changes to your account/online selling model, you take a close look at our plan choices, utilize the pricing calculator or work with one of our customer service members to help accurately identify a cost-efficient plan for your needs.

]]> By: Catherine Burnham http://www.auctivablog.com/auctiva-news/2009/05/32/comment-page-1/#comment-10 Catherine Burnham Fri, 05 Jun 2009 03:32:40 +0000 http://www.auctivablog.com/?p=32#comment-10 Surely this could have been phased in for long term users! Why are so many costs separated or charged by item? Why not an all inclusive price that doesn't nicket and dime us to death?? You are really leaving us up a creek without a paddle here. Not only have Bay fees increased once again, but now those who choose to stay with Auctiva will find it even more difficult to turn a profit. I am sorely disappointed in your decision, and don't want to leave, but I'm a seller to make money, not give it all to those who merely have a passive role in my sales. Surely this could have been phased in for long term users! Why are so many costs separated or charged by item? Why not an all inclusive price that doesn’t nicket and dime us to death?? You are really leaving us up a creek without a paddle here. Not only have Bay fees increased once again, but now those who choose to stay with Auctiva will find it even more difficult to turn a profit. I am sorely disappointed in your decision, and don’t want to leave, but I’m a seller to make money, not give it all to those who merely have a passive role in my sales.

]]> By: Hotzaika http://www.auctivablog.com/auctiva-news/2009/05/32/comment-page-1/#comment-6 Hotzaika Thu, 04 Jun 2009 02:54:16 +0000 http://www.auctivablog.com/?p=32#comment-6 free plan even not free - I have to pay to store my pics... 2000 listings with 6 pics in each is going to cost me a fortune ! plus other fees... I will work to pay fees only this way free plan even not free – I have to pay to store my pics…
2000 listings with 6 pics in each is going to cost me a fortune ! plus other fees… I will work to pay fees only this way

]]> By: admin http://www.auctivablog.com/auctiva-news/2009/05/32/comment-page-1/#comment-3 admin Tue, 02 Jun 2009 22:24:12 +0000 http://www.auctivablog.com/?p=32#comment-3 Hi Jerry: Or course I'm sorry to hear you feel that way. While our pricing structure is new, and change is always challenging, I'm confident that you'll be able to appreciate the value Auctiva offers. If you give us a month or two, to see first-hand what your cost might be to list more efficiently on eBay, you'll be able to gauge your return on investment with true figures. Remember that we have our customer service team available to you to help identify the most cost-effective plan based on your usage or to answer any questions. Thanks, Stephanie Hi Jerry:
Or course I’m sorry to hear you feel that way. While our pricing structure is new, and change is always challenging, I’m confident that you’ll be able to appreciate the value Auctiva offers. If you give us a month or two, to see first-hand what your cost might be to list more efficiently on eBay, you’ll be able to gauge your return on investment with true figures. Remember that we have our customer service team available to you to help identify the most cost-effective plan based on your usage or to answer any questions.

Thanks,

Stephanie

]]> By: jerrysmicro http://www.auctivablog.com/auctiva-news/2009/05/32/comment-page-1/#comment-2 jerrysmicro Tue, 02 Jun 2009 18:02:01 +0000 http://www.auctivablog.com/?p=32#comment-2 Hi I've been using your FREE service for a few years, works o.k. for me (but i can do without it just fine,) and now in this time of economic turmoil you've chosen to take the same route as e-bay by taking advantage of your users, well guess what, you need us more than we need you, i'll be closing my account soon and i'm sure many others will also, as seen with omany other operations, you're out of touch with reality! Jerry Hi
I’ve been using your FREE service for a few years, works o.k. for me (but i can do without it just fine,) and now in this time of economic turmoil you’ve chosen to take the same route as e-bay by taking advantage of your users, well guess what, you need us more than we need you, i’ll be closing my account soon and i’m sure many others will also, as seen with omany other operations, you’re out of touch with reality!
Jerry

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