Commentary from the staff of Auctiva.com
Auctiva Enhances Its Software
0Our latest release rolled out this morning, and with it came some very helpful features.
Did someone say spell check? Well, it’s back! And we’ve made several other enhancements to make listing easier and help you comply with new eBay policies.
As most sellers know, merchants can no longer offer shipping insurance as an optional fee to their buyers. But that doesn’t mean you have to risk shipping packages without insurance. You can insure items and pay for coverage yourself, or include the cost of insurance in an item’s price or shipping and handling fee.
With eBay’s new policy, it is the seller’s responsibility to make sure items arrive safely to buyers’ hands. This means you will have to decide whether to add insurance, or just drop packages off at the post office and cross your fingers. Our new Auto-Purchase feature for Auctiva Shipping Insurance offers a simple way to insure your packages and give yourself some peace of mind.
When we roll out the second phase of this feature after eBay’s Sept. 22 release, you’ll be able to have your packages automatically insured. Using our Auto-Purchase Rules, you can insure all of your items, no items or only those that reach a minimum value requirement. Auctiva users can set up the rules now, but the rules won’t actually apply until eBay’s new policy takes effect later this month.
Another much-anticipated feature is our new Bulk Listing-Revision Tool. Previously, to edit live eBay listings, users had to leave Auctiva.com and log into eBay. Now you can edit several areas of your live listings right from your Auctiva account. And you can edit 100 listings at a time, which will come in handy if you still need to add handling times or return policies to your Good ‘Til Cancelled listings!
Ever wanted to print out a customizable packing slip—complete with your logo and a text box—to include in your packages? Now you can, and you can add a message to market your Auctiva Commerce Store!
Other improvements include a newly remodeled Auctiva Education site and image thumbnails on the Sales Transactions page.
More improvements are on the way! Stay tuned.
About the author
Rebecca Miller is Auctiva.com's product manager. As an eBay seller of more than 10 years, Rebecca is well tuned into the needs of online sellers, and serves as an internal advocate for merchants. She continuously monitors Auctiva's Community Forums, answering customer's questions and taking their feedback to developers for future enhancements. Rebecca continues to sell on eBay, and is currently a PowerSeller and a Top-rated Seller.