Commentary from the staff of Auctiva.com
“Why not provide a plan for a flat monthly fee?”
4This is the question we’re seeing quite often. The answer is simple. We have a very large user base, many of whom would pay less than say, a $10 per month flat fee, by using our current pricing structure. We have always been, and will continue to be, a selling tool geared towards all sizes of sellers and we believe that our structure helps make Auctiva an affordable solution.
I understand the confusion and frustration of our customers. This is a big change, and with all change, it presents its own share of challenges. We want to make this transition as trouble-free as we can. For our current customers who have the last 60- 90 days of eBay sales data stored with Auctiva, we’ve calculated their average usage and once they log-into Auctiva.com, on the pricing tab, we identify the most cost-efficient plan for them. Additionally, for those who don’t have existing data available, we created the Pricing Calculator to assist with the plan-selection process. And finally, we do have a top-notch customer service team standing by to provide one-on-one assistance when choosing a plan as well as answer any remaining questions.
The pricing information is a lot to digest. I think it’s important for our customers to take a step back and really take a look at their selling practice and evaluate the plans we have available. As I mentioned previously, when the correct plan is selected, many customers will only pay a few dollars per month to continue to take advantage of our powerful selling tools and fundamental management features.
About the author
Jeff Schlicht is the founder and CEO of Auctiva Corp. Jeff gained considerable insight into the needs of online sellers in the late '90s when he wanted to list lumps of coal from the Titanic on eBay. As he did so, he discovered how complicated and time consuming the process can be, which inspired him to create software that would automate the process. This led Jeff to start Auctiva Corp. in 1998, a company that has grown to become the largest third-party developer of tools for eBay sellers.
HOW ABOUT INCLUDING FREE COUNTERS AS PART OF THE PLANS… VENDIO DOES NOT CHARGE FOR THAT..
This is not the question I would ask as I attempt my first Ebay sale. I have spent a lot of time as a buyer and now that I want to start selling you come along and add an additional set of fees to the cost of doing business. It appears that by your suggested rates a new seller will need to pay as much or more than they receive for the entire sale to pay fees. Small items will no long be a viable product on Ebay.
Have you checked out our $2.95 flat-rate plan? It’s a great way for a first-time seller to experience all that Auctiva has to offer. When you sign up with Auctiva, you get a 30 day free trial, with access to all of our powerful, time-saving tools. Then, once you’ve had the opportunity to save time and be more efficient…you can select one of our plans for as little as $2.95.
Hello. The Sellathon counters remain free and can be used with any of our plans.