In Auctiva's infancy, when the company totaled a five- or six-person team, everyone regularly answered Customer Support questions, including Auctiva Founder and CEO Jeff Schlicht.
"Spending time talking with our customers really helped give us a better understanding of what customers needed, where they were having problems, and gave us insight into how we should develop features and products," remembers Auctiva Vice President Kevin Kinell.
If you're like me, you probably have a number of items that you waited to sell specifically for the holidays, but they went unsold in the previous weeks. Now you're wondering if it's too late to relist them and get them into a buyer's hands before Christmas.
I can tell you, it's not too late. ...